Your privacy is important to us. This Privacy Policy explains what personal data pk365 collects, why we collect it, how it is used and protected, and the rights you hold in relation to your data. Please read this document carefully before using the pk365 platform.
Registration details, identity documents, transaction data, device and usage information — collected only for specific, lawful purposes.
256-bit TLS encryption, access controls, KYC security protocols and ongoing technical safeguards protect your data at rest and in transit.
You have the right to access, correct, restrict and request erasure of your personal data, subject to applicable legal retention obligations.
We use essential and functional cookies to deliver platform services. Analytics cookies may be used to improve user experience. You can manage cookie preferences.
We do not sell your personal data. Sharing with third parties is limited to service providers operating under strict data-processing agreements and legal obligations.
Data is retained for the minimum period necessary to fulfil the purpose for which it was collected, subject to applicable legal and regulatory requirements.
1.1 This Privacy Policy ("Policy") sets out the basis on which pk365 ("we", "us", "our", "the Operator") collects, uses, stores, discloses and otherwise processes personal data relating to individuals ("Users", "you", "your") who access or use the pk365 online sports betting and casino platform accessible at https://pk365.cam ("Platform").
1.2 This Policy applies to all personal data processed in connection with your use of the Platform, whether collected through registration, account activity, payment transactions, customer support interactions, cookies or any other means.
1.3 By registering on or using the Platform, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside the pk365 Terms & Conditions and Responsible Gambling Policy.
1.4 pk365 acts as the data controller in respect of personal data collected through the Platform. Where third-party processors are engaged, appropriate data-processing agreements are in place in accordance with applicable data protection law.
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
3.1 pk365 collects the following categories of personal data:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC or passport number, nationality | Provided by you at registration or KYC |
| Contact Data | Email address, residential address, city (e.g., Karachi, Lahore, Islamabad) | Provided by you at registration |
| Financial Data | Deposit and withdrawal transaction records, payment method identifiers (not full card numbers) | Collected during payment transactions |
| KYC Documents | CNIC / passport images, proof of address documents, selfie / liveness verification data | Submitted by you through the secure HTTPS verification portal |
| Usage Data | IP address, device type, OS, browser, session logs, betting history, game activity | Automatically collected via platform systems |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Collected when you contact our support team |
| Cookie Data | Session identifiers, preference settings, analytics data | Collected automatically — see Section 9 |
3.2 pk365 does not collect special categories of sensitive personal data (such as health, racial or ethnic origin, political opinions, religious beliefs or biometric data) other than where a liveness check is required for KYC purposes, in which case such data is used solely for identity verification and is not repurposed.
3.3 You are not obliged to provide personal data, but failure to provide data required for registration or KYC verification will mean that we cannot open or maintain your account on the Platform.
4.1 pk365 processes your personal data on the following legal bases under applicable data protection law:
5.1 We process your personal data for the following purposes:
5.2 We will not use your personal data for purposes materially different from those listed above without providing prior notice and, where required, obtaining your consent.
6.1 pk365 does not sell, rent or trade your personal data to third parties for their own commercial use under any circumstances.
6.2 We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate safeguards:
6.3 All third-party data processors engaged by pk365 are required to process personal data only on our documented instructions and to implement appropriate technical and organisational security measures.
7.1 The pk365 Platform operates internationally and your personal data may be transferred to, stored in or processed in countries outside your country of residence, including countries outside Pakistan.
7.2 Where personal data is transferred to countries that may not provide an equivalent level of data protection as your home jurisdiction, pk365 will implement appropriate safeguards, which may include standard contractual clauses or equivalent measures, to ensure that your data remains protected to a consistently high standard.
7.3 By using the Platform, you acknowledge that your data may be processed in jurisdictions outside Pakistan. If you have concerns about international data transfers, please contact us using the details in Section 15.
8.1 pk365 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law, regulatory obligation or legal proceedings.
8.2 The following indicative retention periods apply:
8.3 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with our internal data-disposal procedures.
9.1 The pk365 Platform uses cookies and similar technologies to operate and improve the Platform, and to provide you with a personalised experience. A cookie is a small text file placed on your device when you visit the Platform.
9.2 We use the following categories of cookies:
9.3 You can manage cookie preferences through your browser settings. Disabling certain categories of cookies may affect the functionality of the Platform. Strictly necessary cookies cannot be disabled without preventing the Platform from functioning correctly.
10.1 pk365 implements appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access. These measures include:
10.2 While pk365 employs reasonable security measures, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for logging out of the Platform on shared devices.
10.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pk365 will notify you and relevant regulatory authorities in accordance with applicable legal requirements.
11.1 Subject to applicable data protection law and legal retention obligations, you have the following rights in relation to your personal data held by pk365:
11.2 To exercise any of the above rights, please contact the pk365 support team using the details provided in Section 15. We will aim to respond within thirty (30) days. Where requests are complex or numerous, we may extend this period by a further two months, with prior notice.
11.3 We will not charge a fee for handling rights requests except where requests are manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.
12.1 The pk365 Platform is strictly for adults aged 18 and over, or the higher minimum age required by the laws of your jurisdiction or the Operator's license jurisdiction. We do not knowingly collect personal data from individuals under the applicable minimum age.
12.2 If we discover or reasonably suspect that a minor has registered an Account or submitted personal data, we will immediately close the Account, delete all associated personal data (subject to any mandatory legal retention obligations) and may report the matter to applicable authorities.
12.3 If you believe that a minor may have accessed the Platform or provided personal data, please contact us immediately using the details in Section 15.
13.1 The pk365 Platform does not include links to third-party websites for general browsing. However, where third-party services are integrated into the Platform — such as payment gateways or identity verification tools — those third parties operate under their own independent privacy policies.
13.2 pk365 is not responsible for the privacy practices of third-party service providers beyond the data-processing agreements it holds with them. We encourage you to review the privacy policies of any payment provider or identity verification service you interact with in connection with the Platform.
14.1 pk365 reserves the right to amend this Privacy Policy at any time. Where amendments are material, we will notify registered users by email or in-platform notification and will update the "Last Updated" date at the top of this Policy.
14.2 Your continued use of the Platform following notification of any amendment constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you should cease using the Platform and request account closure.
14.3 The current version of this Privacy Policy is always the version published on this page at https://pk365.cam/privacy-policy.
15.1 If you have any questions, concerns or requests relating to this Privacy Policy or to the processing of your personal data by pk365, please contact our support team through the following channels:
15.2 We aim to acknowledge all data protection requests within 48 hours and to respond in full within 30 days of receipt.
At pk365, responsible data handling goes hand-in-hand with responsible gambling. Explore the Platform, read our full policies and reach out to our support team with any questions.
Adults 18+ only, or the higher minimum required by the operator/license jurisdiction. Local laws may restrict gambling. Not available where prohibited by law.